Aspire Training Solutions Organisation Privacy Notice  

Our contact details 

Name: Rebbecca Simpson & Michelle Brook 

Address: 2 Hillside, Abbots Bromley, Staffordshire, WS15 3DP 

E-mail: Info@aspiretraining.solutions 

Website: https://aspiretraining.solutions

 What type of information we have 

Aspire Training Solutions currently collect and process the following information: 

  • Personal identifiers, contacts and characteristics (for example, name and contact details) 

 

We collect and hold personal information related to the planning and booking of training courses and events. This includes names, addresses, email addresses and telephone numbers. No identifiable website user statistics a`re recorded, and personal information is only collected if a user subscribes to updates from Aspire Training Solutions.

 How we get the information and why we do we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

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  • Contact regarding supply of training services
  • Requests for information 
  • Delivery of training services
  • Subscribing for updates through our website and social media outlets

 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting Aspire Training Solutions via email. 

(b) We have a contractual obligation.

(c) We have a legal obligation.

 

Aspire Training Solutions will collect personal information during the course of communications with potential clients, during planning and delivery of training services, and from subscription requests made via our website and social media outlets. Information is used to allow communication between Aspire Training Solutions and individuals and for future marketing. No individual’s personal information is shared or sold with third parties. Where individuals provide us with personal information, this represents consent to store and use information for the above purposes. Individuals have the right to withdraw consent and can make a written request for any stored information to be removed.

 

What we do with the information 

We use the information that you have given us in order to allow communication between Aspire Training Solutions and individuals for the purpose of supplying training services and for future marketing. No individual’s personal information is shared or sold with third parties.

 

How we store your information

Aspire Training Solutions securely stores your information within an encrypted client database which is located within a secure cloud based data storage service utilising advanced data loss prevention. Personal data relating to business undertaken will be retained to support business trading records. Once planned work has completed this will be reviewed to enable removal of any unnecessary information within the record. Contact details for previous customers will be included within our marketing database however, individuals retain the right to withdraw consent at any time. Contact information held for the purposes of ongoing marketing will be retained and utilised until a request for withdrawal of the information is received. We will then dispose of your information by removal from our digital storage database. 

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information. 

 

Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

 

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. 

 

Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances. 

 

Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at:  if you wish to make a request. 

 

How to complain

To make a complaint you can contact Aspire Training Solutions via email on:

 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113