Aspire Training Solutions Terms & Conditions
The specification and requirements for the services(s) will be confirmed at the time of booking and in the booking agreement letter. You must alert us within 7 days of receipt of the agreement letter should you disagree with any stated specification. This will also provide you with a unique booking reference number. Please quote this on all correspondence. Aspire Training Solutions agrees to provide you with the training detailed on the confirmation agreement.
Should circumstances arise whereby you have to cancel your booking, you are required to provide notice in writing to Aspire Training Solutions [firstname.lastname@example.org]. If you are unable to transfer your booking to a mutually agreed alternative date, then the following charges will apply:
More than four weeks prior to schedule delivery of services or training – No charge will be incurred unless explicitly stated and agreed within booking agreement
Two to four weeks prior to schedule delivery– 50% Fee
Less than two weeks prior to scheduled delivery– 100% Fee
Aspire Training Solutions reserves the right to cancel or reschedule courses without penalty or liability should situations arise outside its control. We will try to notify participants as soon as reasonably possible if a course must be cancelled.
Payment of the full balance must be paid within 30 days of delivery of training.
We request that payment is made via BACS electronic banking transfer.
Please provide your booking reference number as reference for the payment.
Please discuss with us if you require alternative means to make payment.
Under current HMRC legislation; Aspire Training Solutions is not required to apply VAT to its fees and therefore no VAT is charged.
All information and strategies discussed within training sessions are provided for individuals to consider and utilise at their own discretion where they deem appropriate in their professional capacity and in line with their organisation’s policies and procedures. Strategies, models and techniques referenced within our materials arise from relevant research, literature and evidence-base.
Copyright of the course materials used throughout training sessions is owned by Aspire Training Solutions. Copying, adaptation or other use without the written permission of Aspire Training Solutions is prohibited. No services, training and sessions will be recorded by you unless agreed in the booking confirmation or written agreement is received from Aspire Training Solutions. You must discuss with us should you wish to request any material for use outside of training sessions. Confirmation will be provided in writing should this be agreed.
Aspire Training Solutions comply with the Data Protection Act 2018. Further information can be found within our privacy notice on our website.
Aspire Training Solutions holds both public liability and professional indemnity insurance for the purposes of providing training services.